Privacy policy

Last Updated: October 24, 2026

At Bospring, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://www.bospring.com/, place an order, contact us, or otherwise interact with our website and services.

1. Who We Are

Bospring is an independently operated online retail store offering women's clothing and fashion products.

2. Information We Collect

The personal information we collect depends on how you interact with our website and services. It may include the following categories:

  • Contact information: Name, email address, telephone number, billing address, and shipping address.
  • Order information: Products purchased, order details, delivery information, purchase history, return and refund records, and customer service communications.
  • Payment-related information: Transaction details and payment status needed to process and manage purchases. Payment details are processed by the payment providers presented during checkout.
  • Account information: Information associated with a customer account you create or use.
  • Communications: Information you provide when contacting us or requesting assistance.
  • Device and usage information: Technical information such as browser type, device information, IP address, and interactions with our website, collected through website operations and technologies.
  • Cookie-related information: Information collected through cookies and similar technologies used by Shopify or other website features.

We collect information directly from you, through website technologies, and from service providers involved in operating our store and processing transactions.

We do not intentionally store complete payment card numbers or security codes in our ordinary store records. Payment information is handled by the payment providers involved in checkout.

3. How We Use Your Information

We use personal information for purposes such as:

  • Operating and maintaining our website.
  • Processing orders and payments and managing shipping, returns, and refunds.
  • Sending order confirmations, shipping updates, and other service-related communications.
  • Responding to customer support inquiries.
  • Maintaining customer accounts and order records.
  • Detecting and preventing fraud, unauthorized transactions, and security incidents.
  • Troubleshooting technical issues and improving website performance and customer experience.
  • Evaluating website or marketing performance through analytics and advertising services used by our store.
  • Sending promotional communications, subject to applicable requirements. You can unsubscribe from marketing emails through the unsubscribe link included in those emails.
  • Maintaining business records and meeting legal obligations.
  • Establishing, exercising, or defending legal rights when necessary.

Depending on the circumstances, we process personal information to fulfill orders and provide requested services, operate and protect our business, meet legal obligations, or obtain consent when required by law.

4. Shopify and Service Providers

Our online store is hosted by Shopify, which provides the e-commerce platform used to display products, support checkout, and manage store operations.

We may disclose personal information to service providers that help us operate our business, including payment processors, shipping providers, customer support services, website security providers, and technical service providers.

We limit information shared with service providers to what is reasonably needed for the relevant service. These providers may process personal information under their own privacy policies, contractual obligations, and applicable law.

For more information about Shopify's privacy practices, please review the Shopify Privacy Policy and the Shopify Consumer Privacy Policy.

5. Analytics and Advertising

Analytics and advertising services may collect information about website visits, device and browser characteristics, interactions with website content, and responses to advertisements.

The information collected and the providers involved depend on the analytics, advertising, and other technologies actually enabled on our website. This policy does not represent any particular third-party analytics or advertising service as active unless it is configured for use.

Under certain privacy laws, some activities involving targeted advertising or the disclosure of personal information to advertising partners may qualify as a sale or sharing of personal information, even when no money is exchanged. Whether these definitions apply depends on our actual data practices and the law governing those activities.

6. Cookies and Similar Technologies

Shopify and features operating on our website may use cookies and similar technologies to support website functionality, maintain shopping cart and checkout features, remember preferences, help protect the website, and understand website activity.

Analytics and advertising technologies may also use cookies or similar technologies when those services are enabled.

You can manage cookies through your browser settings. Blocking or deleting certain cookies may affect shopping cart, checkout, account, and other website features.

Browser settings may not control every technology used by Shopify or third-party services. We will handle privacy choices and requests in accordance with the requirements that apply to our actual data practices.

7. How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • Service providers: To Shopify and service providers involved in payment processing, shipping, customer support, website operations, security, analytics, or advertising.
  • Business transactions: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.
  • Legal and safety purposes: To comply with legal obligations, respond to lawful requests, enforce our policies, or protect our rights, customers, and others against fraud or harm.
  • At your direction: When you request or authorize a disclosure.

We handle personal information disclosures consistently with the purposes described in this Privacy Policy, the services involved, and applicable law.

8. Your Privacy Rights

Depending on your location and the privacy laws that apply, you may have the right to request access to personal information, obtain a copy, correct inaccurate information, request deletion, or receive information about how your personal information is collected, used, and disclosed.

Some individuals may also have the right to opt out of certain sales or sharing of personal information, targeted advertising, or other processing activities covered by applicable privacy laws. Certain laws provide a right to appeal a decision concerning a privacy request.

Privacy rights may be subject to legal exceptions and identity verification requirements. We will review and respond to privacy requests in accordance with applicable law.

To submit a privacy request, contact us at hello@bospring.com.

9. Your Privacy Choices

You can unsubscribe from promotional emails by using the unsubscribe link included in those emails. Unsubscribing from promotional emails does not prevent us from sending essential service communications, such as order confirmations and shipping updates.

You can manage cookies through your browser settings. For questions or requests concerning your personal information, contact hello@bospring.com.

We may need to verify your identity or authority before completing certain privacy requests. We will handle privacy choices and opt-out requests in accordance with applicable law and our actual data practices.

10. Data Retention and Security

We retain personal information for as long as reasonably necessary to process orders, provide customer service, maintain transaction records, resolve disputes, prevent fraud, and meet legal obligations.

Retention periods depend on the type of information, the purpose for which it was collected, and legal requirements. When personal information is no longer needed, we take reasonable steps to delete, destroy, or de-identify it, subject to legal and operational requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.

No method of electronic transmission or storage can guarantee absolute security.

11. International Visitors and Children's Privacy

Our store serves customers in the United States and other countries where we offer delivery.

Personal information may be processed in the United States or other countries where Shopify and our service providers operate. Privacy protections may differ between countries.

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, contact hello@bospring.com. We will review the request and take appropriate steps in accordance with applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, service providers, or legal requirements.

When we update this policy, we will revise the Last Updated date at the beginning of this page. We encourage you to review this page periodically.

13. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy request, contact us using the information below.

Store Name: Bospring
Website: https://www.bospring.com/
Email: hello@bospring.com
Phone: +1 210-660-8920
Business Address: 9032 Dugas Dr, San Antonio, TX 78251, United States
Customer Support Hours: Monday–Saturday, 9:00 AM–6:00 PM Central Time (CT)