Shipping policy

Last Updated: October 25, 2026

At Bospring, we process orders according to the timeframes described in this Shipping Policy. This policy explains our order processing times, estimated shipping times, shipping costs, shipment tracking, delivery delays, and shipping address requirements.

1. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Order processing includes reviewing order details, confirming payment, and preparing the order for shipment. Processing time is separate from shipping transit time.

Orders requiring additional verification or operational handling may require additional processing time. An order is considered shipped when it has been handed over to the shipping carrier.

2. Shipping Time

Estimated shipping transit time is 6–9 business days after an order has been processed and handed over to the shipping carrier.

The combined estimated order processing and shipping transit time is 7–12 business days. These are estimated timeframes, not guaranteed delivery dates.

Actual delivery times may vary depending on the destination, carrier operations, weather conditions, transportation disruptions, and other circumstances affecting shipment movement.

For international shipments, delivery times may vary depending on destination-specific delivery conditions and customs clearance procedures.

3. Shipping Costs

Bospring offers free standard shipping to the United States and to other countries and territories where delivery is available through our store.

Free standard shipping applies to eligible orders shipped to supported destinations. Please confirm that your destination is available at checkout before completing your purchase.

4. Shipment Tracking

Tracking information will be provided when it is generated for the shipment and made available through our shipping or order notification process.

Tracking updates may take time to appear after a carrier receives a package. The tracking status may not change immediately while the package is being processed or transported.

If you have questions about your shipment or tracking information, contact our customer support team at hello@bospring.com.

5. Shipping Delays

Delivery may be delayed by carrier disruptions, severe weather, transportation interruptions, incorrect or incomplete shipping information, customs clearance procedures, or other circumstances affecting shipment movement.

If your order is delayed, review the latest available tracking information and contact us at hello@bospring.com for assistance.

6. Shipping Address

Please provide a complete and accurate shipping address and contact information when placing your order.

If you identify an error in your shipping information, contact us as soon as possible at hello@bospring.com. We can review address-change requests before an order is shipped. Once an order has been handed over to the shipping carrier, we cannot change the shipping address through our store.

Incorrect or incomplete shipping information may cause delivery delays or prevent successful delivery.

7. Contact Information

If you have questions about this Shipping Policy or need assistance with an order, please contact us using the information below.

Store Name
Bospring

Website
https://www.bospring.com/

Email
hello@bospring.com

Phone
+1 210-660-8920

Business Address
9032 Dugas Dr, San Antonio, TX 78251, United States

Customer Support Hours
Monday–Saturday: 9:00 AM–6:00 PM Central Time (CT)